I bought this today and have had the worst time getting ANY of my devices to work. I have a 1080p Philips TV, a Sony home theater system, xbox 360 elite, and WDTV Live Plus. All are named brands and yet the only thing that will work from the comfort of my couch is the WDTV live plus. Otherwise non of the others will find codes and when I manually teach the mini, I have to be within 2 feet of any of my devices for it to work. WHATS THE POINT!?!
I apologize for the difficulties. When testing codes from the database, did you enter the correct manufacturer and device type? The list of test codes presented will likely be a lot of power (toggle) functions, but maybe some others as well, like 0 number input, volume up, etc. Tapping a test command will send the corresponding command to your device if your mini is pointing directly at that device. If the code set is compatible, your device should respond. For a power(toggle) test command, your device should turn on or off. If it is a discrete power command, like Power On or Power Off, you'll need your device to be in the opposite state before testing to see if it works. For example, if your TV is On and you test a Power On command, nothing will happen. You'll need your TV to be off to see if the discrete Power On command works.
Pressing the blue arrow next to a test command will show you a complete command list for that code set, but these are not test commands. Tapping them will do absolutely nothing, but they are there as a reference. If multiple code sets cause your device to respond, looking at the available commands for the working code sets could help you narrow down your selection. Could you try adding the devices again and testing all of the code sets in the list and let me know how it goes? Please tap through the list slowly, as tapping through quickly could turn your device on and then off and you'd never know it worked.
Codes from the database are generally "stronger" than those learned manually, as they are clean signals and don't factor in any human error. However, I do have some tips for the learning function to see if that can work better for you. When teaching RedEye mini commands, you'll want to make sure you have fresh batteries in the original remote (**not universal remote**) for the device. You should point that remote directly at the mini from 3-6 inches away, and when capturing the signal you should only use a light, quick press of the button on that remote. Pressing too long or too hard could yield undesirable results. You'll also want to make sure that you teach the RedEye mini in an area with little sunlight, as sunlight can flush out IR signals and teaching universal remotes doesn't work as well in a situation like that.
I tried everything you mentioned and even programing the mini at night. No luck. It still requires me to be within inches of my device for it to work. Its a brand new iphone, so I know its not the headphone jack. I probably should have just listened to the reviews. I went out on a limb and really wanted to like this thing but alas it seems I let my inner geek get too excited and now am extremely disappointed.
Thank you for trying to help. Looks like a return is the next step
Thanks for trying out those troubleshooting options for us. There may just be a problem with your unit, and if you ordered directly from us or from one of our authorized resellers (like Amazon), we'd be happy to replace the unit for you free of charge. If that is what you'd like to do, could you forward a copy of your original receipt or email order confirmation to firstname.lastname@example.org along with your desired shipping address so I can get that taken care of for you?
If it is plasma you may be getting plasma overspill from the tv. This interferes with the IR send receiver. The only way that I have heard of getting rid of this issue is get rid of tv or get IR Blaser with IR senders. Hope this helps. One way to test it is to get a homemade/bought computer ir receiver. I have hooked one up under the tv and used a program called winlirc and looked at the raw codes and without any device sending IR traffice. Just a thought
I also have a new mini and it too has to be within 2 feet of the ir receiver. I too have tried various low room light levels when learning codes. No joy. I've attempted to use it on my ipad2 as well as my iphone. All my individual remotes work just fine as does my L5 technologies remote on both the iphone as well as the . Love to have your remote working to give gesture control a try. Some times the mini is recognized by either of my devices and some times not. Suspect a defective device. Disappointed. Had hoped to give the system a try via the mini and, if it worked, upgrade to the full online system.
Have you been able to get the mini working at longer range with any of your other equipment (TV, DVD player, Cable box, etc.)? The mini will definitely have a shorter range than the WiFi dock, because it gets its power from the headphone jack in your iOS device, but it should work 15-20 feet away. If you can't get it to work farther away with any of your equipment, please forward a copy of your receipt or order confirmation email to email@example.com and reference this thread.
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